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Why should I have to replace my meter when it’s still working fine?

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Although they are still reliable, close to half of Hydro-Québec’s meters are over 25 years old and must be replaced before they have outlived their useful lives. Within five years, two thirds of the meter fleet will have reached the end of its useful life.

Electromechanical meters, with a spinning disc and several dials, haven’t been manufactured in North America since 2010, so replacing them is not a choice, but a necessity.

We have chosen to set up an advanced metering infrastructure with automated meter reading and install next-generation meters for all customers.

Measurement Canada imposes strict rules on companies to guarantee the precision of the measurement systems they use. Hydro-Québec is therefore required to install meters that will enable it to meet those standards.

Safe, secure, reliable next-generation meters record and automatically transmit electricity use data to Hydro-Québec. There’s no need for meter readers to visit customer premises anymore.

More than 125 million next-generation meters have already been installed around the world. Hydro-Québec’s meter replacement project is part of this global trend. The state-of-the-art technology will offer enhanced functionality to customers, including faster outage detection, which means faster service restoration. And, starting in 2015, customers will be able to monitor their electricity use in their Customer Space on the Hydro-Québec Web site.

For those same reasons, Hydro-Québec is also replacing the meters of customers who opt out from radiofrequency meters.

Why are meters being replaced when they're still working fine? Why are meters being replaced when they're still working fine? ˲

Why are meters being replaced when they're still working fine?

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