a. Hydro-Québec was conducting a survey of all next-generation meters installed outdoors to check whether they meet Régie du bâtiment du Québec (RBQ) standards, which require a three-metre clearance between a stationary propane tank vent and a next-generation meter.
b. Depending on the outcome of the inspection, the remote service interruption feature will be deactivated until your installation has been found to be up to code. But usual meter operations, including data reading and transmission, are perfectly safe and will continue.
c. Although no incidents involving propane tanks and next-generation meters have been brought to our attention, we decided to conduct the survey because customers are not required to notify us when they install stationary propane tanks and we wanted to have the most accurate, up-to-date information possible.
d. Along with the inspections, we conducted precise scientific tests to determine the minimum safe distance between a stationary propane tank and a meter, as agreed with the Régie du Bâtiment. In light of our findings, we have submitted an application to the RBQ to have next-generation meters treated the same as conventional meters, which are allowed to be located one metre from a propane tank vent under existing standards. The RBQ is reviewing the application.
Although they are still reliable, close to half of Hydro-Québec’s meters are over 25 years old and must be replaced ...
Taking out or putting in a meter does not cause a power surge. The power is cut only briefly so ...
Note that the meter installers working for Hydro-Québec or for its service provider, Capgemeni, are clearly identified as being associated ...