a. Hydro-Québec was conducting a survey of all next-generation meters installed outdoors to check whether they meet Régie du bâtiment du Québec (RBQ) standards, which require a three-metre clearance between a stationary propane tank vent and a next-generation meter.
b. Depending on the outcome of the inspection, the remote service interruption feature will be deactivated until your installation has been found to be up to code. But usual meter operations, including data reading and transmission, are perfectly safe and will continue.
c. Although no incidents involving propane tanks and next-generation meters have been brought to our attention, we decided to conduct the survey because customers are not required to notify us when they install stationary propane tanks and we wanted to have the most accurate, up-to-date information possible.
d. Along with the inspections, we conducted precise scientific tests to determine the minimum safe distance between a stationary propane tank and a meter, as agreed with the Régie du Bâtiment. In light of our findings, we have submitted an application to the RBQ to have next-generation meters treated the same as conventional meters, which are allowed to be located one metre from a propane tank vent under existing standards. The RBQ is reviewing the application.
Unlike next-generation meters, which can be read remotely for billing purposes, non-communicating meters must be read manually. From now on, ...
Hydro-Québec conducted a survey of all next-generation meters installed outdoors to check whether they meet Régie du bâtiment du Québec ...
Yes, Hydro-Québec will replace your meter, anyway. Sending in a refusal of consent form, putting a sticker on your meter ...