Unlike next-generation meters, which can be read remotely for billing purposes, non-communicating meters must be read manually. From now on, only customers who have opted out will have their meters read manually.
Opting-out charges are based on the user-pay principle: it would be unfair for Hydro-Québec customers as a whole to bear the costs of opting out.
It is important to note that customers can change their minds and opt for the free basic service, that is, a next-generation meter.
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