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The new meters are accurate and reliable and meet established standards

A safe, certified technology

The new meters meet all applicable standards issued by the competent regulatory bodies, including

  • Health Canada, which sets safety limits for radiofrequency (RF) emissions in our living environment. The table below compares the radiofrequency emission levels of next-generation meters against those of several common household devices.

    Key points to note

    • RF emission levels measured 1 m away from a next-generation meter are well below Health Canada limits (55,000 times lower).

    • Exposure to RF emissions 1 m away from a next-generation meter is minimal compared to that from other RF-emitting devices.

  • Measurement Canada , sets the standards of precision for measuring instruments such as meters and oversees their application.

Comparison of Radiofrequency Emission Levels

Mean power density measured near common household devices

Testing by the Centre de Recherche Industrielle du Québec (CRIQ)*

Data Privacy

Hydro-Québec has implemented top-security safeguards, comparable to those used in the banking industry.

Your personal information, such as name, address and telephone number, will not be sent over the network.

Each meter has its own encryption key for secure encoding. In addition, the transmission path from your meter to Hydro-Québec’s information systems is different each time. These measures ensure data security and integrity.

Recognizing a Next-Generation Meter

Next-generation meters have three main distinguishing features:

  • They are electronic devices.

  • They have a liquid crystal display (LCD).

  • The display changes at regular intervals.

Example of a meter for residential customers (without billing demand)

Example of a meter for residential customers (without billing demand)

In the case of a non-communicating meter that requires manual reading, the serial number is preceded by an X. This type of meter does not contain a communications card and does not transmit consumption date byradiofrequencies.

Meter Models and Displays

See models

How Electricity-use Data is Transmitted

Each meter plays an active role by recording customer electricity use and transmitting the data to another meter, which transmits it in turn to another meter, and so on, until the data reaches a router.

The router sends the data to another router or directly to a data collector.

The data collector sends the encrypted data to the head-end data server. From there, it goes on to the meter data management system (MDMS), a large data warehouse connected to Hydro-Québec’s billing system.

A non-communicating meter requires manual reading, in person, and does not contain a communications card. Consequently, it does not transmit consumption data by radiofrequencies.

˲ An Evolvable Network

An Evolvable Network

Hydro-Québec is entering a new stage in the development of a smart grid, which, in the long term, will cut costs to customers. The company decided on an advanced metering infrastructure that requires the installation of 3.8 million next-generation meters. This new technological platform will allow billing based on actual consumption through remote reading. Customers will no longer have to fill in meter-reading cards when they move and service can be restored remotely. Watch the video to learn more.

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